Refund Policy

 At Promesse Publications.com, we strive to ensure your complete satisfaction with our products/services. If you are not entirely happy with your purchase, our refund policy outlines the terms and conditions under which refunds may be granted. Please review the following guidelines carefully to understand eligibility, timeframes, and the process for requesting a refund. For any questions, feel free to contact us at admin@promessepublications.com

Digital Products: 

All downloadable guides, checklists, and resources are **non-refundable** due to their immediate access nature.  

Physical Books: 

- Purchases through retailers (e.g., Amazon) are subject to **their refund policies**.  

- For books purchased directly through our website:  

- Full refunds within 14 days if returned unopened in original condition.  

- Damaged/defective books: Email us at admin@promessepublications.com with photos within 7 days of delivery for a replacement or refund.  

- Services (e.g., Coaching/Premium Community Access): 

- Cancellation: Request within 48 hours of purchase for a full refund.  

- After 48 hours: Refunds are prorated based on unused access time.  

Exceptions: 

- No refunds for:  

  - Custom orders (e.g., signed copies with personalizations).  

  - Discounted/bundled items marked "final sale."  

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